Donnybrook
I had a big crowd-pleasing email brawl with a co-worker yesterday without ever setting eyes on her though we work in the same clinic. How it came about is: A few weeks earlier I had stepped out of my office into the hallway by the clinic entrance and right in front of this co-worker pulling an elderly man in a wheelchair into the clinic. I averted my eyes almost immediately because the man was wearing only a short hospital gown tied loose at the top so that of course most of his shoulders were bare, but also an entire leg was sticking out. His expression was hard to read – it looked kind of desperate or even demented. I felt an instant connection because it won’t be that much longer before I too will be elderly. Shocked that no one had thought to even give him a robe as he was pulled through the hallways and through the clinic lobby, I fired off an email to my immediate office manager expressing my concern. I said that some years before, this sort of thing had been a much more common occurrence in our hallways and I had emailed the University president about it, thinking at the time that no one in my own department would listen. I told the Prez that for this sort of reason I would not recommend this hospital to anyone I knew as a patient. Astonishingly, the Prez replied immediately and the matter was referred to the Ambulatory Care Division and it did seem to me that things changed for the better. So I asked my office manager if we had a policy about this sort of thing in our own clinic today. Well, unfortunately I mentioned the co-worker who happened to be pulling the wheelchair by name, and my manager simply forwarded the email on to them. (Typical of her actually – she’s a master delegator). And of course that co-worker flew into a defensive fury, emailing me that I should have come directly to her and that there were mitigating circumstances, etc. etc.). There followed an exchange of emails in which I explained that I hadn’t intended to make her responsible but rather the point of origination of the patient and the question of whether we had a policy of dealing with patients arriving in this manner. (It turned out he came from a nursing home.) After about 4-5 exchanges of frustration by email, we had both calmed down to the point of “making nice.” I guess the upshot of it all is that nothing will change, but I was kind of surprised at how scrappy I could still be considering the co-worker was quite a bit higher on the employee scale than I. The old man will never know about the big fight over his treatment, but I hope I never reach the point where I’m too jaded to speak up.
Deep Thought: Ambition is like a frog sitting on a Venus Flytrap. The flytrap can bite and bite, but it won’t bother the frog because it only has little tiny plant teeth. But some other stuff could happen and it could be like ambition.
Today I am grateful for: The right to protest

Super Tuesday

The First Day of the Rest of My Life